Returns & Exchanges

At Victoria Queen, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original Victoria Queen packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing